Making a van insurance claim can be stressful especially if you are doing it for the first time. There are so many things to think about after an accident and you might get confused. But we’ve got your back. Here are helpful tips on how to go about filing a van insurance claim.

What Should You Do After an Accident?

If your van is involved in an accident, there are a few steps you should take immediately. You should stop if there has been injury or property damage arising from the accident. Ensure you and the passengers are out of danger and call the emergency services.
Record the details of the vehicle and driver involved including phone number, name, address, policy number and vehicle registration details. If possible, take photos of the scene and report the incident to the insurance company when the details of the accident are fresh in your mind. Remember do not accept responsibility for the incident until you discuss the full circumstances of the event with your insurance company.

Making a Claim

Contact your broker as soon as possible to report your claim, if out of office hours call the emergency contact number that will be noted in your policy booklet. Make sure you can provide the policy number and specifics of the accident to the representative. Register your claim and get the claim number before asking about the next steps you should take. You can also confirm what is included in the cover at this point.

Breakdown Services

Some van insurance policies include breakdown services. Contact them and quote your policy number for immediate assistance in the event of a breakdown.

Make Your Claim Clear

Your claim might get rejected for several reasons. Although most genuine van insurance claims are settled, all insurers must ensure specific requirements and conditions are met. For instance, insurers won’t settle claims if you make exaggerated or fraudulent claims. If you submit false documents or false statements knowingly, you are unlikely to be compensated even if your claim is genuine.

If you haven’t taken precautionary measures to prevent accident, damage or loss, your van insurance claim might also be rejected. Insurance companies will also reject claims if an incompetent, unlicensed or unauthorised person was driving the van at the time of the accident. Changes in your health condition or circumstances could also lead to claim rejection and that is why you should notify your insurer of such changes in your medical health, if any significant change takes place.

We Can Help You

At Britton Insurance, we are committed to helping our customers to find affordable insurance policies for van insurance in Ireland that address specific needs and assist our clients through the claim process. We are a leading van insurance broker in Ireland, and we can provide competitive quotations from different companies. If you need van insurance or any other insurance policy, get in touch with us today!